Guidance (Text Only)

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Responsibilities (Text Only)

Responsibilities:   ·       Cross-functional collaboration: Interact with product managers, engineers, designers, data scientists, and executive stakeholders to identify the big questions we must answer through research.   ·       Research leadership/Product Opinon: Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals.  ·       Methodological expertise: Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders.    ·       Influence for Impact: Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.   ·       Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.  ·       Perform ongoing UX Health studies to evaluate and improve the user experience. ·       Storytelling: Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations.     A portfolio review presentation is expected as part of the interview process for this role. Your presentation should showcase your work experience and demonstrate your research and storytelling skills, along with your authentic interest for the space through compelling communication. 

Qualifications (Text Only)

- Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience - OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience - OR equivalent experience - Experience with at least one remote research study tool such as DScout, User Testing or Qualtrics is recommended. Experience with designing and prototyping in Figma or Figjam is a plus. #copilot #growth #userresearch   Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.   Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.