Job Description

Does crafting outstanding UX in the world of the LEGO Group sound like an exciting challenge? – Then bring your growing leadership skills and add that dedication to the design culture.

If challenges and problem-solving have started to be your bread and butter, then look no further! We have a vital role to play in how our colleagues experience and perform their daily work, enabling them to build amazing experiences. This is where no two days are the same.

Core Responsibilities

We are seeking a UX Researcher to join our team as a UX advocate within the Digital Platforms & Infrastructure cluster. This role will work across multiple teams. Acting as the user’s advocate to guarantee that our digital platforms provide a smooth and engaging experience. Our efforts will empower developers to perform their tasks more efficiently, and with greater happiness.

The main responsibility will be to ensure that various products and services serve the users’ needs by bringing in user insights into the creation of solutions. Promote UX and UCD to product teams to help improve their maturity.

• Design, conduct and synthesize user research and usability testing.
• Conduct and evaluate quantitative and qualitative research.
• Work closely with multi-functional teams to identify and evaluate research topics.
• Advocate research findings to diverse audiences through engaging and relatable storytelling.
• Participate in creating user-centric, compelling and playful user experience and design on products based on insights from research and user testing.

Play your part in our team succeeding

Working in LEGO® Digital Platforms & Infrastructure domain (DPI) is a hugely exciting experience and a superb opportunity to work with groundbreaking front-end technology in a diverse and upbeat engineering area. We are passionate about delivering our vision of a modern multi-Cloud and factory Edge infrastructure and supplying outstanding self-service products to our engineering colleagues.

Our purpose is to ensure DPI seamlessly reflects the voice of every partner, delivering unmatched value and usability. For this we strive to ensure our partners is heard and coordinated into every Digital Platform & Infrastructure product decision, driving innovation and crafting outstanding user experiences.

We are a diverse team of product managers and UX professionals, all working in different areas of the cluster, trying to bring the user perspective to an engineer centered organization. We are also part of the vivid UX Community with other skilled designers - together with advancing the UX maturity of the digital technology organization in the LEGO Group.

The role is based on the new LEGO® Campus in Billund, offering an exciting, inspiring, and flexible work environment - "and we like to have fun along the way!"

Do you have what it takes?

The preferred candidate has a few years of UX research experience (enterprise experience is a plus). Can communicate complex ideas and problems to a diverse audience. We expect the candidate to be agile and flexible to adapt the design process based on project needs, yet able to explain meaningful consequences of trade-offs.

Confident in presenting and explaining work to collaborators and colleagues. Facilitating relevant workshops (i.e Design sprints, conceptualization workshops, Design studios etc.). Enjoy being around people who see Enterprise UX as a very exciting problem-solving playground. Exhibit a real passion for design and making things for people that they remember and love.

To succeed in this role, the candidate ideally has competence within the following:

• A bachelor or master in a human behavior, HCI or related field (or similar and demonstrable work experience).
• Take a service design thinking approach to relevant problems and handle OKR’s as target points in the process.
• Accustomed to voicing support for the benefits of the human-centered approach to craft with a win-win-win demeanor for you, for collaborators, and for the end user.

Advanced English both written and verbally is a need since we are an international gathered team.

Please note: If you require any reasonable accommodation or adjustments throughout the application process, please let us know. We will work with you to meet your needs.

Relocation support is not offered for this role.

#LI-JT1

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.